COVID-19 Highest Risk Patients

NHS England has identified UK patients who fall into a highest risk category for coronavirus. These patients have now been contacted by NHS England by letter or text and advised to follow strict isolation for 12 weeks.

If you feel you should fall into this category and haven't received a letter please either:

1) visit our website and complete an eConsult  OR if you havent access to the internet
2) please call the surgery on 0151 228 9101 and request a telephone consultation

This query will then be reviewed by a clinician and assessed with the guidelines. You will then receive a letter to confirm if you need to follow the 12 week isolation recommendation.

Please note that we have been issuing many letters to patients who haven't been identified from their medical records, as belonging to the highest risk category. These letters help our vulnerable patients receive the support they require so that they can be appropriately shielded. To reduce any potential risk, we are posting these letters to your home address.

Information Regarding Test Results

If you are chasing up results for any tests or investigations ie. x-ray or blood results that have not been requested by the surgery then please do not ring the surgery for the results. Please get in touch with the department or location that initially requested them.


No Central Heating in your home?

Liverpool City Council has been awarded a grant of £1.27 million from the Warm Homes Fund for the installation of first time gas central heating systems. The offer is being match funded by Next Energy, who will be responsible for the installation of the systems.

200 homes have already benefited from this time limited offer.  First time gas central heating is completely free if you have never had a central heating system in your home.

Installation of a gas central heating system can help reduce illnesses related to living in a cold home such as Pneumonia, Asthma and Bronchitis and allows you to control your heating around your home more effectively.

Loft insulation could save you up to £225 a year and cavity wall insulation up to £225 a year2. These improvements will also keep you warm and comfortable over the winter months.

It’s easy to see if you qualify.

Do you own your own home?

Never had a gas central heating system in place before?

And in receipt of certain welfare benefits (see overleaf).  

If the answer is “yes”, give Healthy Homes a call on Freephone 0800 012 1754 and quote “WarmHomesOffer/Gary” to discuss this further.   It doesn’t matter how you are heating your home currently or if you have no gas connection to the property.

This is a time limited offer, so please ensure you contact us as soon as possible.

Healthy Homes staff will always carry Liverpool City Council ID. Please ask to see ID before allowing anybody into your property.